Frequently asked questions

Open your client workspace, select your assigned channel and reveal its encoder details. In OBS use the RTMPS server URL and complete stream key. Start streaming, then open the channel page.

Video channels configured with scheduled content should return to that content. Empty channels may remain off air. Radio AutoDJ setup is still pending.

Use butt or Mixxx with the Icecast 2 host, port, mount and source credentials in your client workspace. Radio credentials differ from video stream keys.

In Shows & Podcasts create a draft, attach MP3, MP4 or WebM media and publish it. The current upload limit is 64 MB.

Choose one-time payment and set a price. Paid publishing requires approved fees, enabled checkout and completed payout setup. ZuluTV’s platform fee is 25% unless the administrator grants an exemption.

In your client workspace choose Offline image on an assigned channel. Upload a still JPEG, PNG or WebP image up to 8 MB. A 16:9 image works best.

Browsers normally allow autoplay when muted. Use Sound on to enable audio.

Paid viewing uses the latest active login session. Signing in elsewhere can revoke an earlier session.

Check the assigned credentials, encoder protocol, and network access. Video uses RTMPS port 1936; radio uses its own port. Report the time and channel, without sharing the password.

Check your username and password, and complete any required password change. An administrator may need to reset your account. Do not send passwords in support reports.

Reports are stored in the platform’s administrator inbox. The assistant can review them when the server is connected and you ask it to resume work.